Privacy Policy

Welcome to Olively LLC! This Privacy Policy ("Policy") applies to our website olively.biz and governs how we collect and use data. Our website serves as an Online Retail site, and by using it, you agree to follow the data practices described in this statement.

Collection of your Personal Information

In order to improve our ability to provide you with the products and services we offer, we may collect certain personally identifiable information from you. This includes your full name, postal address, email address, and phone number. When you make a purchase from us, we also collect billing and credit card details to complete the transaction.

You have complete control over your personal information. We will only collect it if you choose to provide it. However, there may be certain situations where you'll need to share your personal information in order to access specific products or services. These situations could include creating an account, participating in a contest or sweepstakes sponsored by us or our partners, signing up for exclusive offers from selected third parties, sending us an email, or providing payment details when ordering products and services. Rest assured, we will only use your information to communicate with you about the services and products you've requested. In the future, we may collect additional personal or non-personal information.

Use of your Personal Information

The personal information that you provide to Olively LLC is collected and may be utilized in the following manner:

Olively LLC collects and uses your personal information in the following ways:

1. We use it to effectively provide the services you have requested.

2. We use it to give you the information, products, or services you have asked for.

3. We use it to send you important notifications about your account.

4. We use it to fulfill our obligations and enforce our rights as stated in any contracts between you and us, including billing.

5. We use it to keep you updated about any changes or updates related to our website, olively.biz, and the products and services we offer.

6. We may use it in any other way specified when you provide us with your information.

7. We may use it for any other purpose, but only with your consent. Additionally, we may use your personally identifiable information to inform you about other products or services available from Olively LLC. 

Sharing Information with Third Parties

At Olively LLC, we take your privacy seriously. We want you to know that we never sell, rent, or lease our customer lists to any third parties. However, we may work together with trusted partners to conduct statistical analysis, send important communications via email or postal mail, provide customer support, or ensure timely deliveries. Rest assured that these partners are not allowed to use your personal information for any purpose other than assisting us with these specific services. Furthermore, they are bound by strict confidentiality agreements to safeguard the privacy of your information.

Olively LLC may disclose individuals' personal information without prior notice if it is legally obligated to do so or if there is a genuine belief that it is necessary to:

1. Comply with legal obligations or legal proceedings served on Olively LLC or the website.

2. Protect and uphold the rights or property of Olively LLC.

3. Respond to urgent situations to ensure the personal safety of Olively LLC's users or the general public.

Tracking User Behavior

Monitoring the websites and pages our users access on our website is something we can do at Olively LLC. This helps us determine which of our products is the most popular. We utilize this information to provide personalized content and advertising to customers who have shown interest in particular products.

Automatically Collected Information

Olively LLC is equipped with the ability to automatically collect data about your computer's hardware and software. This data may consist of your IP address, browser type, domain names, access times, and referring website addresses. The reason behind gathering this information is to guarantee the seamless operation of our service, maintain its quality, and generate comprehensive statistics regarding the usage of our website.

Right to Deletion

Your personal information will be promptly deleted from our records once we receive a request from you that can be verified. However, please be aware that there are certain circumstances, which we will explain below, where we may need to retain your information. Furthermore, we will instruct our service providers to remove your personal information from their records as well.

Please note that there may be situations where we are unable to fulfill your request to delete your personal information. This can occur for various reasons:

1. We may need to retain your personal information to complete a transaction, fulfill the terms of a warranty or product recall, or provide the requested goods or services. This is important to maintain a smooth business relationship with you.

2. We may need to retain personal information to detect and prevent security incidents, protect against malicious activities, or take legal action against those responsible for such activities.

3. We may need to retain your personal information to debug and fix errors that could affect the functionality of our systems or services.

4. We may need to exercise our right to free speech, protect the rights of other consumers to express their opinions, or exercise any other rights provided by law.

5. We may need to comply with specific privacy laws such as the California Electronic Communications Privacy Act and the General Data Protection Regulation (GDPR).

6. We may need to use your personal information for public or peer-reviewed scientific, historical, or statistical research that serves the public interest and follows ethical and privacy laws. In such cases, if deleting your information would hinder or significantly impact the progress of the research, we will seek your informed consent before proceeding.

7. We may need to internally utilize your personal information for purposes that align with your reasonable expectations based on our relationship with you.

8. We may need to fulfill any existing legal obligations that require us to retain your personal information.

9. We may need to internally use your personal information in a lawful manner that is consistent with the original purpose for which you provided the information.

Please understand that these exceptions are necessary to ensure the smooth operation of our business and to comply with legal requirements.

Children Under Thirteen

Olively LLC wants to make it clear that it never intentionally collects any personally identifiable information from individuals who are under 13 years old. If you're below this age, please remember to seek permission from your parents or guardian before accessing this website.

Email Communications

We might occasionally get in touch with you via email to provide you with important announcements, promotional offers, alerts, confirmations, surveys, or any other general communication. If you prefer not to receive marketing or promotional emails from us anymore, you can choose to opt out of these communications by sending an email to hello@olively.biz.

External Data Storage Sites

Your data may be stored on servers provided by third-party hosting vendors that we have partnered with.

Changes to This Statement

Please be aware that Olively LLC's Policy may change from time to time. This can happen when there are updates to our products or services, adjustments to our data protection practices, or changes in the law. If there are significant changes to this Policy, we will notify you. This notification may be sent to the primary email address you provided in your account, displayed clearly on our Olively LLC platform, and/or by updating any privacy information. By continuing to use the website and/or services after these modifications, you are acknowledging the updated Policy and agreeing to abide by it. 

Contact Information

Should you have any questions or comments about this Policy, Olively is here to help! We value your feedback. If you feel that we may not have followed this Policy, please don't hesitate to reach out to us at:

Olively LLC

8 The Green, Ste 300

Dover, Kent, Delaware 19901  

Email Address:

hello@olively.biz

   

Effective as of October 1, 2023